How organizations can build on agile practices for long-term operational resilience in situations like COVID-19?

Excerpt taken from original McKinsey Article Agile resilience in the UK: Lessons from COVID-19 for the ‘next normal’

Both for governments and corporate it is important to build resilience through business continuity and crisis planning. Critical processes must be identified and back-up plans must be in place to keep those processes on track know matter what crisis hit.

Most organizations complemented this with war-gaming, which involves rehearsing scenarios that establish a basic operational structure and mindset to adopt in a crisis. The war games also helped ensure role clarity and established chains of command that were communicated ahead of time.

But what are common characteristics of resilient organizations and how they can build to Agility?

Establish a common purpose and clear communications
Set up structures to allow rapid decision making
Create networks of local teams with clear accountable roles
Develop a culture that empowers people
Provide people with technology they need

What do you think -- what else corporate can do to become resilient? Comment below.

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Ref: McKinsey Article